Returns & Exchanges
OTTE Gear stands behind the quality of our tactical and outdoor apparel; if you are not satisfied with your purchase, you may return or exchange unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and securely package your gear.
Ship the Package
Drop off your package at the designated carrier location, ensuring all original tags are attached and the item is in its original condition.
Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing